Your peace of mind

is what matters

These are the main measures in place in One Shot Hotels so you may enjoy your stay at ease.

PROFESSIONAL DISINFECTING

Professional and thorough cleaning of common areas and rooms according to special protocols established against Covid-19.

Room key cards are disinfected after every use.

USAGE OF SANITARY AND HYGIENIC EQUIPMENT

Hydro alcoholic gel dispensers.

Masks and gloves available to customers.

Mandatory use of mask in common areas

HEALTH COVERAGE INCLUDED DURING YOUR STAY WITH THE GUARANTEE OF QUIRÓNSALUD – Only applicable in hotels in Spain

Medical assistance at the hotel.

Telemedicine service.

Transfer by ambulance (if necessary).

Call center 24/7, attended in 10 languages.

DIGITIZATION OF PROCESSES AND COMMUNICATION

Online check in.

Online invoice consultation.

General Hotel information and possibility of communication.

INSTALLATION OF PROTECTIVE ELEMENTS

Metharcrylate screens at reception desks.

Creation of exit and entrance routes when possible.

ROOMS

Increased ventilation and special cleaning in areas of greater contact.

Reduction of non-essential decorative elements.

Minibar and amenities on demand.

LIMITED F&B SERVICES AND CAPACITY RESTRICTIONS

Limited capacity and services in restaurants and swimming pools.

Breakfast served at the table or room service.

SOCIAL DISTANCING INDICATORS

Social distancing markers on the ground in common areas.

Rules of use of the elevator.

Reduction of furniture in common areas.

ONE SHOT HOTEL STAFF

Training in action protocols against COVID-19.

Proximity thermometer for temperature control.

Use of personal protective equipment.

These preventative measures may vary depending on the date of your stay and hotel, and our staff is trained in the relevant protocols. The hotel’s reception team has the health care telephones available. Please don’t hesitate to contact us if you require any additional information and we thank you in advance for your cooperation in following these measures.